Job posting

Hospitality Associate

  • NonExempt, Part Time

  • On-Call (Hours Vary) 

  • Hourly $17.50-$22.50 

  • Reports to: Enterprise Director

Our Hospitality Associate represents the Minnesota Marine Art Museum (MMAM) by assisting with MMAM’s growing and dynamic enterprising services, including facility rentals, food and beverage sales, catering support for Water Bar Cafe and Provisions and assigned MMAM programs. The Hospitality Associate also helps to coordinate day-of-event details and assist with set up, tear down, storage, and operations. The Hospitality Associate is responsible for ensuring a safe, positive, and memorable experience for clients and guests, while providing above and beyond event service and welcoming hospitality. 

Responsibilities may include: 

  • Following instructions from the Enterprise Director on any pre-event, day-of, and post event details and duties.

  • Setting up venues for private and special events, including unloading equipment, chairs, tables, staging, lighting, AV equipment, and tearing down as instructed.

  • Seating, ushering, and ensuring clients are comfortable, feeling inspired, and having a lasting and memorable experience.

  • Operating cash registers, point of sale, and monitoring food and beverage inventory.

  • Ensuring the event location is prepared, clean, organized, and exceeds client expectations.

  • Proactively and warmly welcoming guests, responding to questions, and offering assistance–always showing the highest quality of customer service.

  • Ensuring a safe and secure environment for all.

  • Proactively promoting MMAM’s mission, vision, and values, while also sharing information about the Museum’s other services

  • Inspecting equipment for damage after use and checking it against an inventory list.

  • Monitoring and assisting with facility upkeep (tidying visitor and work areas, outdoor visitor areas - seasonal - and cafe areas)

  • Helping craft a welcoming, accessible, and audience-focused experience for a diverse population of visitors.

  • Creating and supporting a culture of hospitality and memorable client experiences.

  • Serving food and beverage 

POSITION SPECIFICS: 

  • On-call: Required to work a varied schedule including evenings and weekends that will be given to associate in advance. 

  • Work location: On location 

  • Benefits: On-call employees are ineligible for benefits, but retail and program discounts apply 

  • Must be able to lift up to 40 pounds and stand and walk for extended periods of time.

Research shows that women and people from underrepresented groups often only apply to jobs if they meet 100% of the qualifications. As no one ever meets 100% of the qualifications, we encourage you to apply if you feel that much of the following matches your experience:

Ideal candidates will demonstrate: 

  • Experience with retail, sales, service, hospitality, or event coordination

  • Excellent written and verbal, interpersonal, and organizational skills

  • Experience working with diverse populations, and advocating for diversity, equity, and inclusion

  • Excellent customer service and communication skills 

  • Flexibility to work evenings and weekends as needed

The Minnesota Marine Art Museum is committed to being an inclusive workplace. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities and audiences we serve. We are dedicated to fair and inclusive employment practices for all individuals.  The Minnesota Marine Art Museum is an equal opportunity employer and will consider requests for reasonable accommodations based on disability or sincerely-held religious beliefs possible without undue hardship.

Values - You are a champion of:

  • Centering your work in Relationships and Collaboration.  

  • Stewarding Sustainability, Equity and Hospitality.

  • Operating with Honesty, Transparency and Trust.

  • Being Bold and Brave.

  • Always Enterprising, Always Outstanding.

The Minnesota Marine Art Museum is committed to being an inclusive workplace. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities and audiences we serve. We are dedicated to fair and inclusive employment practices for all individuals.  The Minnesota Marine Art Museum is an equal opportunity employer and will consider requests for reasonable accommodations based on disability or sincerely-held religious beliefs possible without undue hardship.

Mission

To create meaningful art experiences that explore our relationship with water.

Vision 

To spark wonder and create a more compassionate and connected world for all. 

About

Before there ever was a Minnesota Marine Art Museum, there was a Maritime Heritage Society, a community group dedicated to preserving and sharing stories about life on the river. Their commitment set in motion the creation of a museum to showcase art inspired by water. MMAM opened in 2006 with the vision of creating a nationally recognized center for arts and culture in Southeast Minnesota. The initial collections consisted of traditional marine paintings and regional folk art. After expanding the quality and diversity of its collections, evolving the exhibition program, adding an annual roster of educational programs and temporary exhibitions, and enlarging its facility, today’s MMAM is a dynamic and surprising experience for tens of thousands of visitors a year.

MMAM operates from Mni Sota Makoce (Land Where the Waters Reflect The Clouds), the traditional homeland of the Dakota people. Residing here since time immemorial, Dakota still calls Mni Sota Makoce home, with four federally recognized Dakota nations and many more Dakota people residing in what is now the state of Minnesota. Due to continued legacies of colonization,, genocide and forced removal, generations of Dakota people remain disenfranchised from their traditional homeland.  Presently, Mni Sota Makoce has become a refuge and home for many Indigenous nations and peoples, including seven federally recognized Ojibwe nations.  We humbly encourage our audiences to reflect upon the historical legacies held in the lands they occupy.  

The Minnesota Marine Art Museum (MMAM) is committed to actively staying informed and participating in meaningful and sustainable climate action. As we explore our relationship with water, we will uphold the responsibility that cultural/social institutions have to be a resource for building climate resilience through our operations, development, enterprising and engagement efforts. Through connections driven by intention, we strive to be a community asset centered on diversity, inclusion, art, and science.

To Apply

Please submit your cover letter, resume and two references to hello@mmam.org. Open until filled. 

Hiring Manager: Jovy Rockey, Enterprise Director